If you approach your usage limit, we will notify you before any overages occur. You can upgrade your plan at any time to avoid interruptions.

Yes. All plans are available on a monthly subscription, and you can cancel anytime.

We follow industry standard security practices and support configurable data retention. Recordings and transcripts are optional, and you control how long data is stored. We align with ISO security standards.

Yes. We offer a free plan so you can test the agent, set up your first onboarding flows, and validate value before upgrading.

Yes. Quarterzip looks at the common topics that come up across your user calls and flags any agent knowledge gaps. For each gap, it either suggests a fix or prompts you for more information on that specific topic — so you always know exactly where to improve your agents' knowledge.

Yes. You can highlight moments insight end-user call transcripts and make direct updates to the agent’s knowledge to impliment in future calls.

Yes. Coaching calls allow you to walk through what your end users experience and stop it along the way to provide corrections. The agent will record those moments as actions to implement later.

Yes. Quarterzip will crawl your product’s knowledge base or you can upload product docs and videos to train your agent.

Yes. The Activation Hub it shows how effectively your agents are resolving queries and escalating issues. We will also surface what topics are most frequently discussed and where better knowledge or product coverage would unlock more.

Insights are updated in real time. Every new user action or session is reflected instantly in your Call Log, giving your team live visibility into how onboarding is performing.

Yes — all progress and sentiment data feed into your Activation Hub. You own the insight.

No. It never overrides input or moves the user’s cursor. It will provide users quick actions based on contextual cues or behaviour - surfacing relevant links or ready-to-copy text right when they need them. Users stay fully in control while getting exactly the help they need.

Yes. Users can reposition or minimize it at any time. Quarterzip keeps the experience helpful, not distracting.

A floating, draggable modal that follows users through your product and beyond. Because it can see the screen, it guides users through third-party workflows too, explaining features and answering questions without breaking their flow.

Quarterzip asks users to share their screens with them, allowing the agent to provide personalized and contextual guidance.

Yes. You can control placement, styling, and tone of messages to match your product’s brand. Both features are fully configurable from your Quarterzip dashboard.

Yes — choose voices and tones that match your brand.

Yes - we support 32 languages. Reach out to our team if your language isn’t supported.

Yes — detailed analytics and sentiment insights are built into your Activation Hub.

No — it works with any web app or product out of the box. We provide numerous methods of deployment include via link or via in app integration.

Yes — Quarterzip works with any web-based app or onboarding environment.

100%. Data is processed securely and localized as needed.

No — it amplifies them. Quarterzip automates the repetitive parts so your team can focus on relationships.

Quarterzip loads asynchronously and has negligible impact on performance.