Hear from every user, not just the admin
Every call with your Quarterzip agent builds a more complete picture of each customer account: which users have activated, who's stuck, and where value is (or isn't) landing.
Quarterzip takes care of your blind spots
Turn every call your users have with Quarterzip into account health intelligence your team can act on. See where users get stuck, which accounts aren't activating, and where churn risk is building.
Get unprecedented visibility into every customer account
Spot churn risk while there's still time to prevent it, with a complete live view of account health based on intelligence gathered from every user call.
Aggregate call insights
Every conversation your users have with your agent becomes account data your team can action immediately, or bring to your next QBR.
Listen back to every call
See where users get stuck in your product, and hear in their own words what they're trying to achieve.
Ask Quarterzip anything
Ask plain language questions and have Quarterzip deliver customer insights based on real conversations with your users.
Enterprise-grade Security
Quarterzip treats everything your users show or say as sensitive. The agent guides but never acts, your users choose what they share, and you choose what's kept. It's ISO/IEC 27001:2022 certified, independently penetration tested, and documented so your security team can complete its review in one pass.
Deliver insights to your cross-functional partners
Shape your product roadmap
Surface and prioritize product issues
Close the loop with marketing and sales
Develop customer empathy
FAQ
Are calls recorded, and who controls the data?
You choose from three retention profiles. Full keeps recordings and transcripts until you delete them. Standard keeps them for the number of days you set. Enterprise never records the call and keeps only summaries. Your data is never used to train AI models.
How does it help my product team?
Every call is evidence of what's confusing, broken or missing in your product, ready to share with your product team before it costs you another customer.
How does it help reduce churn?
Call Insights surface churn risk from real user conversations, so your team can act well before renewal.
Can I use Call Insights in QBRs?
Yes. Quarterzip automatically collects the account health insights and user highlights you need for quarterly business reviews.
What are Call Insights?
Every Quarterzip call becomes a data point. You can ask plain-language questions across your customers' conversations, listen back to any call, and get real data and highlights without manual reporting.
