Make every user feel like your most important one
A conversation with your agent feels like having one-to-one, direct access to your team. Your users start a call, share their screen, and the agent guides them through your product.
How your users experience Quarterzip
The moment your users need guidance, they join a call with your Quarterzip agent. They share their screen, and the agent follows along, talking them through your product in real time.
01. Your user joins the call
Directly from a button inside your product whenever they need help, or from a calendar invite your team sends, just like booking a session with you.
02. They grant screen share and audio permissions
Screen sharing only begins when they choose to start it. They pick exactly which window or tab to share, and their camera is never captured. If they'd rather not share, Quarterzip keeps guiding them over voice.
03. Quarterzip asks what they're trying to achieve
Your agent starts by asking what they're trying to achieve and uses the account context you've shared and their past conversations to inform the discussion, so your users always feel understood and never have to repeat themselves.
04. It guides them over screen share
Speaking in your brand’s approved tone of voice, and in your user’s language, the agent guides them step by step through whatever they need to accomplish in your product.
05. It remembers and logs the conversation
Your agent remembers every interaction, so returning users never need to repeat themselves. And every call becomes insights your for your team, so you can spot struggling accounts in real-time before they churn.
“I just had a 30-minute call with an AI agent to help me solve an issue I was having, and I don't think a human could've done better...
This is what AI should feel like.”
A call with Quarterzip feels remarkably human
Every conversation is contextual, dynamic, and two-way. In fact, speaking with Quarterzip feels remarkably like speaking to a real member of your team.
Your Quarterzip agent learns your product inside out and is coached by you before it ever talks to a real user, and gets sharper in every call from every interaction, automatically improving itself over time.
On-brand
Customize your agent's voice, accent, and tone so every call sounds like it’s with a member of your team.
Fluent in 33+ languages
Every user gets guided in the language they choose, without you hiring or localizing a thing.
Coached like a new hire
Load your agent with the context you'd give a new team member: docs, playbooks, decks, and coach it to meet your high standards.
Speaks
to your users, in their language, using your approved tone of voice.
Sees
exactly what they’re doing and where they're stuck, just like your team would over screen share.
Listens
to and remembers each user's goals, challenges, and questions.
Thinks
using deep product knowledge, account context, and every previous interaction.
Solves
every challenge, showing users where to go or escalating to your team when required.
Enterprise-grade Security
Quarterzip treats everything your users show or say as sensitive. The agent guides but never acts, your users choose what they share, and you choose what's kept. It's ISO/IEC 27001:2022 certified, independently penetration tested, and documented so your security team can complete its review in one pass.
