Turn every onboarding into data you can act on.
Activation & Sentiment intelligence
Understand user emotions and goals as they progress through onboarding and feature adoption.
Take action at unparalleled scale
The activation hub is your mission control to take informed follow up actions directly with end users based on their specific needs.
Upsell signals
Spot patterns that indicate readiness to expand or convert to new features
Automatically captured and visualized in your Activation Hub.
Turn every onboarding into data your product, sales and CS teams can action.
See how users interact with your AI guides, where they drop off, where they succeed, and how they feel along the way. Insights are automatically captured and visualised in your Activation Hub to guide product roadmap to expansion sales decision making.
Brief your agents on research questions they should ask your end users during onboarding sessions.
Throughout the onboarding journey, quarterzip can ask contextually-relevant questions that help you learn more about a customer’s challenges or goals. Let quarterzip know what you want to learn and see the insights roll in.
Understand how entire accounts are progressing through onboarding.
From single user PLG to 100+ user enterprise rollouts, Quarterzip gives you clarity on how entire accounts are progressing through onboarding and feature discovery, displayed clearly.
Insights that result in automated actions.
Trigger Quarterzip agents to take follow up actions from the activation hub’s insights based on end users experiences.
Know what moves your users.
Activation tracking
Measure completion rates across flows.
Sentiment analytics
Detect tone and emotion during interactions.
Upsell opportunity mapping
Surface expansion-ready accounts.
Friction detection
Identify steps that slow users down.
Take actions
Quarterzip becomes your mission control for scaled user operations
Export & integrations
sync insights to your CRM, Analytics hubs or A/B Testing tools
Common questions about Insights
Do I need to set up custom tracking?
No setup needed. Quarterzip automatically captures user interactions from day one. You can add filters or custom segments later if you want deeper analysis.
Can I connect these insights to business outcomes?
Yes. The Activation Hub links behavioral data to real results such as activation rates, feature adoption, and retention. You can see how improvements in onboarding translate into measurable growth.
How often are insights updated?
Insights are updated in real time. Every new user action or session is reflected instantly in your Hub, giving your team live visibility into how onboarding is performing.
Who can access the Activation Hub?
Anyone on your Customer Success, Product, or Growth teams can view the Hub. Permissions are flexible, so you can control who sees analytics, experiments, or detailed user paths.
Can Quarterzip recommend improvements automatically?
Yes. The Activation Hub doesn’t just show what’s happening — it flags friction points and suggests where to adjust guidance, timing, or messaging to improve conversion.
Know what moves your users.
Personalized onboarding
Use real onboarding data (not guesswork) to refine your experience, boost retention, and uncover growth opportunities.